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NDA Strategy Document

NDA Strategy effective from April 2011 front cover

We published our revised Strategy in March 2011.

PDF NDA Strategy - Effective from April 2011 (full colour version) (5Mb)

For more information see Our Strategy

Find more documents in our comprehensive Document Library.

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Home > Help > Privacy Policy and how we use cookies  

Privacy Policy and how we use cookies

This policy may also be referred to as our "Information Charter".

When we need to handle personal information about you, this is how we look after that information.

When we ask you for personal information, we promise:

  • to make sure you know why we need it;
  • only to ask for what we need, and not to collect too much or irrelevant information;
  • to protect it and make sure nobody has access to it who shouldn't;
  • to let you know if we share it with other organisations to give you better services (which we don't at the moment) – and you can say no;
  • to make sure we don't keep it any longer than necessary; and not to make your personal information available for commercial use without your permission.

In return, we ask you to:

  • give us accurate information; and
  • tell us as soon as possible if there are any changes, such as a new address.

This helps us to keep your information reliable and up to date.

You can get more details on:

  • how to find out what information we hold about you and how to ask us to correct any mistakes;
  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on your personal information without telling you, for example to prevent and detect crime or to produce anonymised statistics; our instructions to staff on how to collect, use or delete your personal information;
  • how we check the information we hold is accurate and up to date; and
  • how to make a complaint.

None of the above affects our policy of being open and transparent, or our commitment to Freedom of Information and Data Protection.

For more information please contact us at either: 

enquiries@nda.gov.uk  01925 802077

Information Access Manager
Nuclear Decommissioning Authority
Herdus House
Westlakes Science & Technology Park
Moor Row
Cumbria
CA24 3HU

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Directgov's Internet browser cookies - what they are and how to manage them[External link]

Our use of cookies

Cookies for Coldfusion management

This is a cookie that ColdFusion uses to store a unique identifier for your session. The session cookie is not persisted on your hard disk.

Name: CFID
Typical content: randomly generated number
Expires: at end of session

Name: CFTOKEN
Typical content: randomly generated number
Expires: at end of session

Cookies on nda.gov.uk from other companies

During your visit to the site you may notice some cookies that are not related to nda.gov.uk. This happens when you visit a page with content embedded from a third party or use some of the links to social networking sites (e.g. Add This site[External link] ). These websites may place cookies on your computer. NDA does not control how a third party uses their cookies. You should check these third party websites' privacy policies for more information about their cookies if you are concerned about this.

NDA sometimes uses SurveyMonkey to run consultations online. The privacy policy for Survey Monkey is available on the SurveyMonkey site[External link].

Log files

Log files allow us to record visitors' use of the site. The NDA may use log file information to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

Job Applications

When applying for a job with the NDA we will only use your personal information in the application process and not for any other purpose.

Web Alert

You are asked to submit your name and email address, which we will manage in accordance with the Data Protection Act 1998, so that we may send you the information you requested. Any personal data you provide in signing up for our web alerts will be used to provide you with the web alert email notification that you have requested and, in some cases, to contact you with optional requests to indicate satisfaction with our communication services. If you no longer wish to receive email alerts please see the email notification for link to "unsubscribe" or contact the NDA website manager. We do not sell or exchange our mailing list with other companies or organisations.

Email Enquiries

When submitting an email enquiry, we retain some personal information. We only retain this information to facilitate a response to your enquiry. We pass no information to third parties, unless required to do so by law.

Complaints

When we ask for information, we will keep to the law, including the Data Protection Act 1998. If you believe your information has been handled incorrectly by the NDA please contact: complaints_co-ordinator@nda.gov.uk 

PDF NDA Complaints and Customer Feedback Procedure (200Kb)

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

08456 306060 or 01625 524540
www.ico.gov.uk